Does Handlet replace a call-answering service?
On Pro, Handlet answers the calls you cannot take. You choose how far it goes, from taking the details to booking the job with a CRM that supports booking.
Call answering
Missed calls, without handing over the diary.
On Pro, Handlet answers the calls you cannot take. You choose how far it goes, from taking the details to booking the job with a CRM that supports booking.
- Phone answering on Pro
- Missed calls in the inbox
- Text-back only if you switch it on
What Handlet takes on
On Pro, Handlet answers the calls you cannot take. You choose how far it goes, from taking the details to booking the job with a CRM that supports booking.
A missed call can sit with WhatsApp, email and Facebook, so you see it when you are back off the tools. On Pro, Handlet can answer the calls you cannot take, so a missed call does not have to mean a lost job.
You choose which stages run by themselves. Handlet takes the details, then you quote. Or Handlet takes the details and quotes, then you book. Or, with a CRM that supports booking, Handlet takes the details, quotes and books.
Text-back for a missed call is one of the tasks you can switch on to run by itself. It stays off until you turn it on.
Every draft waits for the owner's review by default; auto-send is optional and off by default.
What Handlet leaves alone
Handlet is not a call-answering service that takes over the diary. It only books a job if you choose that stage and your CRM supports booking. Messages and quotes still wait for your approval unless you have switched that task on.
Questions this page answers
Will a missed call be texted back on its own?
Only if you switch text-back on. It is one of the tasks that can run by itself, and it starts off. Until then, the missed call waits in the inbox.
Which plan includes phone answering?
Phone answering is on Pro only, with 300 call minutes a month included. Extra minutes count towards your usage cap, which you set. Standard covers the inbox, drafts and quotes you approve.
Set up your assistant in minutes.
Start with the inbox. Drafts wait for you until you turn a task on.
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