Is Handlet a shared inbox?
On Pro, Handlet is a shared inbox for the people who reply to customers, and you can see who did what. It does not schedule the work.
Shared inbox
A shared inbox, not a second job system.
On Pro, Handlet is a shared inbox for the people who reply to customers, and you can see who did what. It does not schedule the work.
- Pro includes team users
- See who did what
- Does not schedule the round
What Handlet takes on
On Pro, Handlet is a shared inbox for the people who reply to customers, and you can see who did what. It does not schedule the work.
Standard includes 1 user, the owner. Pro includes 3 users, the owner plus 2 more, and a shared inbox so the people who reply can work from the same messages. Extra users are £19 a month each on either plan.
Every draft waits for the owner's review by default; auto-send is optional and off by default.
What Handlet leaves alone
Handlet does not replace the way you schedule the round, invoice, or keep the job system you already trust. A shared inbox here means customer messages, quotes you approve, reviews and follow-up suggestions. It is not a separate team chat product, and it is not a CRM.
Questions this page answers
Does the shared inbox send replies on its own?
Every draft waits for the owner's review by default; auto-send is optional and off by default.
Who can use the shared inbox?
The shared inbox is on Pro, which includes 3 users, the owner plus 2 more. Extra users are £19 a month each on either plan. On Standard, extra users get access to your team workspace, with the features you choose.
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