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AI Assistance: Handlet uses AI for intent recognition and, where enabled, drafts, summaries, quote support, social content and call assistance. AI output can be wrong and should be checked before use. Learn More

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HANDLET LIMITED · Company number 16962053 · Registered office: 27 Wright Way, Sawtry, Huntingdon, Cambridgeshire, England, PE28 5WW · [email protected]

Features

One place for messages, quotes, leads and reviews.

Handlet starts where the admin headache starts: customer communication. It brings the work together, drafts the routine bits, and keeps the owner in control.

  • Email, WhatsApp, Instagram and Facebook in one inbox
  • Auto-send when you’re ready
  • Works with your CRM

Hand off as much as you like. Each task runs by itself once you switch it on. Until then, it waits for your OK.

Reply

Hear from customers, answer them fast.

Every channel in one place, with drafts ready so a reply never waits for the end of the day.

SV
Sharon Vickery3m
How much for a 3 bed semi on Elmfield Road?
PA

Quote

From message to quote, faster.

Price the job while the customer is still thinking about it.

yourbusiness.co.uk
Get a quote
ServiceGutter clearing
Property3 bed semi
Send enquiry
In your inbox, job details attached

Catch enquiries from your site

Widgets and website embeds

Put a quote or enquiry widget on your website so new customers land straight in your inbox with the job details attached.

Follow up

Miss fewer follow-ups.

Handlet watches the clock and the opportunities. You decide what to do.

Paul Ainsworth · no reply yet2d 3h
Moved back to the top
Kerry Lowe48m
Donna Sheridan · waiting on her1d 6h

Miss fewer follow-ups

Deadline tracking

Cycle-time monitoring highlights customer messages that need a reply before they turn into lost work or late-night admin.

On Pro

More hands, same control.

For when the phone rings more than you can answer it. Everything in Standard, plus:

Call answered · 07700 900 1182m 14s
Three storey townhouse in Stanground, front and back.
Thanks. I’ll get the owner to send you a price today.
Handed to you: needs your price

The office stays open while you are on the tools

Phone answering

Pro

On Pro. Handlet answers the calls you cannot take, so a missed call does not have to mean a lost job. You choose which stages it handles. It can take the details, then you quote. It can take the details and quote, then you book. Or, with a CRM that supports booking, it can take the details, quote and book. 300 call minutes a month are included.

Guides for buyers

  • Window cleaning
  • Shared inbox
  • CRM
  • Call answering
  • Standard or Pro

Set up your assistant in minutes.

Start with the inbox, then let Handlet take on the admin that follows.

Create your accountSee how it works
  • No setup fees
  • Cancel any time
Paul Ainsworth26m
Do you cover Farcet? Gutters as well.
JM
Jo Marsh1h
Lounge and stairs carpets, any time Thursday?

Every channel, one screen

Unified Inbox

Email, WhatsApp, Instagram, Facebook and Telegram stay together so busy owners can see what needs attention without checking five apps.

Can you do the lounge and stairs carpets this week?
AI draft readyIn your words

Hi Jo, I can do Thursday morning. Lounge and stairs is £85. Shall I book you in?

Approve & sendEdit

Drafts that sound like you

AI-assisted replies

Ask for a warm, useful reply drawn from the conversation context. You approve, edit or rewrite before anything goes out.

Aworka connectedSynced 4m ago
SV
Sharon Vickery
Elmfield Road
From Aworka
Jobs on record11
Next visitTue 14 Oct
AccountPaid up

Works with Aworka, RoundPro and Squeegee

Connect your CRM

On Standard and Pro. Bring your customers and jobs into Handlet so replies and quotes are drawn from what you already know. What Handlet can do in each CRM depends on what that CRM allows. For example, booking works today with RoundPro and Aworka.

Reply drafts
Sends by itself
Quote follow-ups
Waits for your approval
Review requests
Waits for your approval

Opt-in, off by default

Auto-send

Auto-send is off by default and stays off until you switch it on, one task at a time. Built-in safeguards hold back anything that needs you, and you can switch it off at any time.

New Google review

Spotless job on the oven and hob, and really tidy. Would book again.

Maria T. · Google
Reply drafted

Thank you Maria, that is lovely to hear. See you next time.

Ready for you to check

Keep reviews moving

Review response drafts

New Google and Facebook reviews are surfaced quickly with professional responses ready for you to review and send.

Quote preparedFrom your prices
Paul Ainsworth
3 bed semi · Farcet
Gutter clear, front and back£65
Downpipe flush£15
Approve & sendEdit

From message to quote faster

Quotes you approve

Handlet pulls the job details out of the conversation and prepares a quote from your prices. Nothing is sent until you approve it.

Possible leadSpotted today

Kerry asked about gutters in March and never booked. Worth a message before the autumn rush?

Open conversationDismiss
Suggestions only. You decide.

Suggestion only

Lead suggestions

Handlet flags possible opportunities and warm leads. It does not chase customers on autopilot; you decide the follow-up.

Post drafted

Lawns looking their best around Hampton this week. Autumn feeds now booking, message us for a price.

Approve & postEdit

Keep the work coming in

Socials, advertising and marketing

Pro

Social content, advertising and marketing tools alongside your inbox, so promoting the business sits next to running it.

Weekly scanMon 6 Oct
gutter cleaning near mePage 1
AI answer: Who clears gutters in PE7?Named
conservatory roof cleaningNot found

Be found, by people and by AI

SEO and GEO

Pro

See how your website shows up in search and in AI answers, with a scan every week.

DHARYouShared inbox · 3 people
Paul Ainsworth
Dan sent the quote · 10:42
DH
Kerry Lowe
Assigned to Amy
AR
Jo Marsh
You replied · 9:15
You

More of you, one inbox

Team users, shared inbox

Pro

Share the inbox with your team, see who did what, and connect up to 4 messaging channels.

  • From £49 a month
  • SV
    Sharon Vickery3m
    How much for a 3 bed semi on Elmfield Road?
    PA
    Paul Ainsworth26m
    Do you cover Farcet? Gutters as well.
    JM
    Jo Marsh1h
    Lounge and stairs carpets, any time Thursday?
    AI draft ready