Team Collaboration

Team accounts let multiple people work from the same Handlet workspace.

Workspace model

Team routes use /home/[account], where account is the workspace slug. Product data is scoped by account_id and protected by RLS policies.

Team capabilities

• shared inbox and customer context
• channels managed at workspace level
• team member access and invitations
• workspace settings for tone, assumptions, pricing, and integrations

Permission checks

Use existing account and permission helpers for team membership and role checks. Do not duplicate authorization logic in UI components when a server loader, server action, or RLS policy should own it.