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Connecting Gmail

Connect Gmail or Google Workspace so Handlet can sync and send through your mailbox.

Connecting Gmail or Google Workspace lets Handlet sync your inbox and send outbound email through the same mailbox.

During connection

Handlet opens hosted authentication for Google access. Approve the requested mailbox permissions so Handlet can:

  • read messages for synchronization
  • send outbound email through the connected mailbox
  • preserve Gmail thread and label metadata

After connection

Handlet links the mailbox to your workspace and starts inbox synchronization. New customer email can then appear in the shared inbox.

If you see an error

If you cancel consent or Google does not grant the requested access, reconnect Gmail and approve the mailbox permissions again.

If access was previously revoked in Google, reconnect the mailbox from Handlet to restore sync and send capability.

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