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How Tone Inference Works

What Handlet analyses during onboarding and how you stay in control.

During onboarding, Handlet can estimate a starting tone from recent outbound messages.

What is analysed

  • recent outbound messages only
  • sampled text within the tone inference window
  • redacted message text after direct identifiers are removed

What is excluded

Handlet does not create personality labels, demographic traits, behavioural scores, or segmentation outputs.

Your control

After onboarding, open Settings -> Channels & Tone to review tone calibration, accept or reject recalibration suggestions, adjust tone manually, or delete stored tone inference data.

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AI Assistance: Handlet currently uses AI for intent recognition and, where enabled, social post support. AI output can be wrong and should be checked before use. Learn More