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What Confidence Means

Use confidence as a review signal, not as permission to skip judgement.

Confidence is a signal about how strongly Handlet thinks a suggestion matches available context.

How to use it

Higher confidence can make review faster, but it does not prove the suggestion is correct. Lower confidence means you should slow down and inspect the customer message, assumptions, and draft carefully.

What confidence is not

Confidence is not a guarantee, approval, or compliance check. You remain responsible for what is sent to customers.

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AI Assistance: Handlet currently uses AI for intent recognition and, where enabled, social post support. AI output can be wrong and should be checked before use. Learn More